Customer Support
MasterBase® offers a a team of certificated expertise in order to give you the support you need
All our support services are intensely focused on client satisfaction. We constantly strive to exceed your expectations and provide our clients with a rewarding relationship.
Our powerful services are easy to use - but easier still when you count on our team of expertise, helping you to get the most value of every feature we offer.
Whether you have a question about any of our applications or are having difficulty with a specific feature, our support team has the answer.
There are many options to reach our customer support:
(56-2) 592-1700
Chat Online
We know that being accessible is critical to your business success, that´s why our
team handle support request when you need them.
We offer to types of services, depending the level of urgency and needs:
Full Service
Exclusive Certificated Administrator Support Service.
Personalized Attention
Support in areas such as:
- Technical Support and help desk
- Administration
- Operations
- Best practices en each of our services and features
Speak with a friendly consultant: 56-2 592-1700, M-F 8:00 to 20:00 pm (GMT-04)
24H Service
Entry Level Support Service
Personalized Attention
Support in areas such as:
- Services continuity
- Escalamientos
- Respuestas Técnicas
Speak with a friendly consultant: 56-2 592-1700, 24 x 7
Don´t forget as well, that you can count on our Resource Center, FAQ and Glossary in which you can have access to useful information.