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Customer Support

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MasterBase® offers a team of certificated experts in order to give you the support you need

All our support services are intensely focused on client satisfaction. We constantly strive to exceed your expectations and provide our clients with a rewarding relationship.

Our powerful services are easy to use - but easier still when you count on our team of experts, helping you to get the most value out of every feature we offer.

Whether you have a question about any of our applications or are having difficulty with a specific feature, our support team has the answer.


There are many options to reach our customer support:


We know that being accessible is critical to your business success, that´s why our team handles support requests when you need them.

We offer two types of services, depending on the level of urgency and your specific needs:



Full Service

Exclusive Certified Administrator Support Service.

Personalized Attention

Support in areas such as:

  • Technical Support and help desk
  • Administration
  • Operations
  • Best practices en each of our services and features

Speak with a friendly consultant: 1–407-3294782, M-F 8:00 to 20:00 pm (GMT-04)



24H Service

Entry Level Support Service

Personalized Attention

Support in areas such as:

  • Service continuity
  • Scalability
  • Technical Solutions

Speak with a friendly consultant: 1–407-3294782, 24 x 7



Don´t forget as well, that you can consult our Resource Center, FAQ, and Glossary wherin you have access to a wide range of useful information.

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