Privacy Policies
At MasterBase® privacy is an essential issue. We aim at establishing a trustful relationship with our customers and users based on the respect for individual identification and information.
MasterBase® works to assure our customers the highest possible levels of protection of their information. And we will continue working to maintain strict and secure quality standards of online privacy.
Due to the fact we manipulate relevant and strategic information of our customers, in addition to being bound by confidential contracts, we have developed privacy norms detailing our commitment with data confidentiality and the manner in which personal information is gathered and utilized.
Collection and use of information in our Web site.
The information we collect in our Web Site from our customers and any other person is used to obtain access to any one of our solutions or communications. This information will not be used for any purpose regarding sales, usage or renting to third parties without due authorization.
It is used to contact prospects in case any interested is shown regarding commercialization of one of our solutions.
Email addresses required by our web site and/or any other information is sent as exclusively requested. Our company believes in and works to implement Permission-based Marketing. We solely communicate with customers that have granted us pertaining permission.
All emails we may send include the option of interrupting subscription at any given moment (opt-in), guaranteeing you our company will not send any unwanted communications in the future.
When we keep records of actions and movements made in our Web site, we collect information of visited pages, clicks, available information obtained from our page, IP direction and type of browser. This enables us to better customize our page in order to improve monitoring navigation of users, online assistance via Chat and technical support.
Finally, we only deliver emails to those who have voluntarily provided information, about newsletter with updates, new features of our solutions and/or any relevant news regarding what we do and commercialize.
Use of our customers’ information.
If, as a customer, you choose to use any one of our solutions (or works offering services with of our solutions), all information regarding your list of clients or any other is handled with the up most privacy and only after clarifying its use. This is guaranteed in a confidentiality contract.
Cookies
A cookie is a small text file transferred to your computer by a web server. Its function generally involves authentication, monitoring navigation of and gathering specific information on users.
Our cookies are only used to monitor time and forms of navigation through our web site in order to improve our page and value of information as well as your experience with us. These cookies are not linked to any address aside ours and you are empowered to accept or decline their use in your Internet navigator. For further information on how to manage cookies in Internet navigator, enter the site www.aboutcookies.org
Information used by third parties.
MasterBase@ is a company that offers online On Demand solutions and that are usually commercialized through Resellers. For this reason, we trespass our privacy policy to our Resellers in order to be aligned in the purpose of establishing a reliable relationship with our customers and users, based on respect for the identification of individuals and their information. Each Reseller is required to sign a contract complying with confidentiality norms as extra guarantee.
Security
As solution providers, MasterBase@ considers security a key issue. For this reason, we act with proactive responsibility to effectively and efficiently protect this data. MasterBase counts with security measures that protect lost, malicious use or alteration of data under our control.
Contact us
For any questions or comments refer to our privacy policy and/or send us an email to info@masterbase.com or at our company address:
MasterBase®
Av. El Retiro Parque los Maitenes 1301
Parque Industrial ENEA – Pudahuel
Santiago – Chile
Phone: (56-2) 592 1700