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Anti Spam Policy

SPAM FAQ

The policy at MasterBase® regarding Spam is very clear.

We are completely against Spam or unsolicited email.

If any customer or natural personal sends any type of Spam through our services of email delivery, the case will be dutifully investigated and sanctioned.



Our Commitment

MasterBase® doesn’t send emails that have not been solicited by the recipient.

MasterBase® doesn’t make business with companies that send emails unsolicited by customers

MasterBase® doesn’t sell or rent information about our customers.

MasterBase® maintains a Privacy Policy that clearly states the way we manage our customer information.

MasterBase® is committed in working with what is known as Permission-Based E-Marketing. This means sending emails only to those customers that solicit them.



How does MasterBase® help your company not to create Spam?

MasterBase® is a company that strictly abides by the rules on permission and doesn`t Spam by respecting the following:

Terms and Conditions First, we request each one of our customers that click on our Free Demo to accept the Terms and Conditions whereby they commit themselves to avoid sending unsolicited emails.

Identification: Recipient information must always be correct. The email sender’s domain is predefined by MasterBase®.

Unsubscribing: MasterBase® counts with a link to unsubscribe from future email deliveries made by the same sender, as required by law.

Sender information: Each email generated by MasterBase® contains the legitimate address of the source of the message, including physical address.

Direct relation with ISP MasterBase® maintains a direct relation with the most important ISPs and email account suppliers of the world.

Promesa de Email Marketing: MasterBase® acepta, soporta y cumple los términos del Email Marketing Pledge, lienamientos establecidos por la ESPC, Email Sender Provider Coalition.



Avoid Spam. Useful advice to consider before sending an email.

Follow these steps before sending an email to avoid spamming and all its costs.

Don’t sell or rent any list of records.

Confirm that in your list of records there doesn’t exist any generic or suspicious addresses such as sales@dominio.com, info@dominio.com, business@dominio.com.

Make sure your list of records doesn´t contain old email addresses, specially related to individuals that have subscribed some time ago.

Ask yourself if you are sending emails to individuals that haven´t explicitly consented to receive such communications.

Are you using a third-party email address or the domain without permission?

The unsubscribing system should be functioning correctly.

Check that ‘Subject’ of your email doesn`t contain erroneous, false or unrelated information that doesn`t match with the real content of the message.

MasterBase® is a company that is focused on permission based E-marketing and is equipped with all necessary tools both in developing and controlling email deliveries so that your company doesn´t break any of the three rules on spamming.


Report Spam

If you have received unsolicited emails or if you have any questions regarding Spam and/or our spam policy, please email us at info@masterbase.com

 

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